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PAYMENT POLICY

Medical services are provided and billed by the Medical Clinic. Our office participates in most of the major health insurance plans in the region. Following are most of the health plans which we currently accept. Please give us a call if your insurance is not listed.

Please be aware that with any health insurance plan, there may be deductibles and copayments for which you could be responsible.

HEALTH INSURANCE PLANS

  • Aetna

  • Blue Cross

  • Blue Shield

  • California insurance exchange

  • Cigna

  • Healthnet

  • HMO insurances with Physicians Medical Group of San Jose  and Santa Clara County IPA

  • Premiere Care

  • United Health Care

  • Valley Health Plan

FREQUENT QUESTIONS ABOUT YOUR BILL

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Q: How long will it take to get things settled with the insurance company?

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      Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.​

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​Q: Why am I getting bills from physicians?

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      ​Each physician who provides professional services will send you a separate bill from his or her office. These physicians will include:

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  • Your own physician

  • Other physicians who conducted tests and procedures

  • Consulting physicians who read and interpret test results.

  • Assisting physician at your surgery

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       These physicians may include specialists in anesthesiology, cardiology, emergency medicine, nuclear medicine, pathology, radiology. You will be responsible for paying these bills as well.

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​Q: I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Do you know?

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        ​If we have received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.

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